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Delivery & Returns

Sticky Mitts aims to post all orders promptly after payment has been received.  You should receive your order within 5-7 days. If you live locally you may either collect from the Sticky Kitchen or we will deliver personally. Some products, such as the personalised chef's jackets, may take longer but this will be indicated in the product details.

Postage and packing is free within the UK.  If you live overseas please contact us for information on postage charges. Sticky Mitts Trading as D.G.G. Whitwam is not registered for UK VAT.  All shipments outside the UK may  be subject to import duties and taxes which are levied once the shipment reaches your country. As Sticky Mitts has no control over these charges and cannot predict what they may  be, additional charges for customs clearance must be borne by you.

Customer satisfaction is our priority.  If you are not happy with your goods, and the item is unused and in its original packaging, please return this to us within 7 days and we will refund your money.  Please note that the item is your responsibility until it reaches us, so we recommend asking the Post Office for a Certificate of Posting.The address for returns is the Sticky Kitchen, 21 Hawthorn Road, Wallington, Surrey SM6 0SY.